Privacy policy

At West Egg Pharmacy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

We may collect the following types of information:

• Personal information — such as your name, email address, phone number, and appointment information.
• Business or practice information for providers.
• Billing and shipping details.
• Prescription information.
• Patient-related data submitted by licensed providers.
• Treatment and fulfillment details.
• Medical or skin-related information you choose to share during consultations or forms.
• Technical data including IP address, browser type, and usage patterns on our website.

Information collected through our website and pharmacy services may be used in connection with providing and supporting those services, communicating with patients and providers, processing prescriptions and fulfillment, and supporting our operations.

We only collect and use information as appropriate for the services being provided and in accordance with applicable legal and regulatory requirements.

We do not sell your information. We may share information only when necessary:

• With licensed healthcare providers involved in patient care.
• With pharmacy partners within the ATLAS Pharmacy Portfolio.
• With service providers supporting operations, such as shipping, IT, and payment processing.
• When required by law, regulation, or legal process.

All third-party partners are expected to maintain strict confidentiality and security standards.

We implement administrative, technical, and physical safeguards designed to protect your information. Our approach is built on:

• Controlled access systems.
• Secure data storage and transmission.
• Ongoing monitoring and process improvements.

While no system can guarantee absolute security, we prioritize precision and diligence at every level.

We use cookies and similar technologies to:

• Enhance user experience.
• Analyze site performance.
• Understand how visitors interact with our website.

You can adjust your browser settings to disable cookies; however, some functionality may be affected.

Depending on your location and relationship with us, you may have the right to:

• Access or request a copy of your information.
• Request corrections to inaccurate information.
• Request deletion where applicable and subject to legal requirements.
• Withdraw consent or opt out of certain communications.

To make a request, please contact us using the information provided below.

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

At West Egg Pharmacy, we are committed to protecting the privacy and confidentiality of our patients' personal and health information.

If you believe your privacy rights have been violated or have concerns regarding how your personal or protected health information has been collected, used, disclosed, or handled, you have the right to file a complaint.

How to File a Complaint with West Egg Pharmacy

You may submit a privacy-related complaint directly to West Egg Pharmacy using the contact information below.

Please include a description of your concern and sufficient contact information so that we may review your complaint and respond appropriately.

Filing a Complaint with the U.S. Department of Health and Human Services

You also have the right to file a complaint with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR), if you believe your health information privacy rights have been violated.

For information about filing a complaint, visit the HHS Office for Civil Rights .

Protection Against Retaliation

West Egg Pharmacy will not retaliate against any individual for filing a privacy-related complaint or exercising their rights under applicable privacy laws.

You may file a complaint directly with West Egg Pharmacy, with HHS, or with both.

We may update this Privacy Policy periodically to reflect changes in practices or regulations. Any updates will be posted on this page with a revised date.

If you have questions about this Privacy Policy or how your data is handled, please contact us: